Privacy Policy for Preferred Parking Service
Effective Date: June 2025
At Preferred Parking Service Llc, we are committed to protecting your privacy. This Privacy Policy outlines the types of personal information we collect, how we use it, and how we protect it. By using our website and services, you consent to the collection and use of your information as described in this policy.
1. Information We Collect
We collect the following types of personal information when you use our website or services:
- Personal Identification Information: Name, email address, phone number, and other relevant contact details.
- Payment Information: Credit card details or other payment information when you make a reservation, sign up for Monthly Parking, or pay for a Notice.
- Usage Data: Information about how you use our website, including browser type, IP address, and pages visited.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Process Monthly Parking / Reservations: We use your contact and payment details to process your monthly parking or reservation and send you related confirmations and updates.
- Communication: To send SMS or email notifications regarding your monthly parking, reservations, promotions, or other service-related matters.
- Customer Support: To respond to your inquiries and provide customer support.
- To Improve Our Services: To analyze usage data and improve the functionality of our website and services.
- Marketing: With your consent, we may send you promotional emails or SMS messages regarding new services, discounts, or offers. You can opt-out of these communications at any time.
3. SMS and Email Communications
We may use your email address or phone number to send you important updates, service information, or promotional messages. These communications may include:
- Reservation confirmations, reminders, and cancellations.
- Parking location or availability updates.
- Promotional offers, discounts, and other marketing materials.
You may opt out of receiving marketing emails or SMS messages by following the unsubscribe instructions included in the message or by contacting us directly at info@preferredparking.com.
However, you may still receive transactional emails or SMS related to your reservation.
4. Data Sharing
We do not sell, rent, or share your personal information with third parties for marketing purposes without your consent. However, we may share your information with trusted third-party service providers who help us operate our website and process payments. These third parties are obligated to maintain the confidentiality and security of your information.
We may also disclose your information when required by law or to protect our rights or the safety of others.
5. Data Security
We use industry-standard security measures to protect your personal information. However, no data transmission over the internet or method of electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.
6. Retention of Your Information
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
7. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: You can request access to the personal information we hold about you.
- Correction: You can update or correct your personal information if it is inaccurate.
- Deletion: You can request that we delete your personal information, subject to certain legal limitations.
- Opt-Out: You can opt-out of marketing emails or SMS messages at any time by following the instructions in the message or by contacting us.
To exercise your rights, please contact us at info@preferredparking.com.
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. These technologies allow us to analyze usage patterns and improve our services. You can manage your cookie preferences through your browser settings.
9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
- Email: info@preferredparking.com
- Phone: 704-375-6014
- Address: 128 S Tryon Street, Suite 1560. Charlotte North Carolina, 28202
