Over the past 60 years, Preferred Parking has established an impressive track record of providing clients with unparalleled service, technological innovations and competitive expense ratios.
As a locally owned and operated company, we separate ourselves in the marketplace with our keen understanding of the regional market and our flexibility to customize the operation of each property we manage. We are fully equipped with the resources and staff comparable to our national competitors and every client receives unparalleled attention from all levels of our firm.
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When you call, we answer. Our operations team works hand-in-hand with our executives each day to ensure that your property receives the expert attention it deserves. We are readily available to discuss any needs or concerns that may arise, and our client's needs are always our top priority.
No two sites are alike, so we don't treat them that way. The unique needs of each property drive our results-driven performance. From staffing, to rate structuring to technology, we create value for each client with customized strategies and proven solutions.
When you choose Preferred Parking, you bypass bureaucracy and get straight to solutions. We are highly engaged in each market we operate and we take pride in being a part of the communities where we work.
Our in-house call center is staffed 24 hours a day, seven days per week. Each member of our customer service team is fully trained and knowledgeable of all our locations, so we can quickly resolve issues with customers.
Our customized CRM platform streamlines registration as customers can visit our website and self-register for parking in just a few simple steps. Customers can also login to their account at any time to view their monthly statements and update their account information.
Every month, we share detailed monthly reports with our clients and provide an extensive summary of site activities. Our enterprise parking software interfaces with our accounting platform to provide a full overview of monthly revenues detailed breakdowns. We closely analyze each report to help streamline our operation and create value for our clients.